Shipping + Returns

SHIPPING

Orders will be shipped within 7 business days of ordering. Once your order has shipped it is out of my control and in the hands of USPS or UPS. If you have tracking inquiries you will need to contact them so they can best serve you.

RETURNS

There is no restocking fee associated with returns. Returns must be made within 12 days of purchase. Your return can be sent to 13901 Guildford Street, Waverly NE 68462.  Once we receive your return please allow 3-5 days for your store credit to be sent to your email via E-Gift card.

We are a small business, and can not issue refunds to the initial method of payment. We are not responsible for return shipping costs.

We have new arrivals each week and would be more than to help you with sizing and styling questions to ensure your purchase is well thought-through. For style or sizing questions please email hellorainecompany@gmail.com