Shipping + Returns

SHIPPING

Orders will be shipped within 12 business day of ordering. Once your order has shipped it is out of my control and in the hands of USPS. If you have tracking inquiries you will need to contact them so they can best serve you.

RETURNS

There is no restocking fee associated with returns. Returns must be made within 12 days of purchase. Your return can be sent to 13901 Guildford Street, Waverly NE 68462  Once we receive your return please allow 3-5 days for your store credit to be sent to your email via E-Gift card.

We are a small business, and can not issue refunds to initial method of payment.

We have new arrivals each week, and would be more than to help you with sizing and styling questions to ensure your purchase is well thought-through. For style or sizing questions please email hellorainecompany@gmail.com 

If you have any inquiries regarding shipping delays you will need to contact USPS, so they can best serve you.